Welcome to Tropical Hues Inc ("we," "us," "our"). These Terms and Conditions govern your access and use of our website and the purchase of products available on our website. By using our website, you agree to these terms. If you do not agree with any part of these terms, please do not use our website.
---
1. Use of Website
1.1. Eligibility - You must be at least 18 years old to access or make purchases on this website. By using this website, you confirm that you meet this age requirement.
1.2. Prohibited Activities
By using this website, you agree not to:
- Use the website for any unlawful purposes.
- Engage in fraudulent, deceptive, or harmful activities.
- Attempt to gain unauthorized access to our systems or interfere with the functionality of our website.
- Post false, misleading, or defamatory content.
- Violate any applicable laws or regulations while using our website.
1.3. Account Responsibility
- If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities that occur under your account.
- We reserve the right to suspend or terminate your account if any misuse is detected.
---
2. Product Information
2.1. Product Descriptions
- We strive to provide accurate and up-to-date descriptions and images of our products.
- However, slight variations in color, design, or size may occur due to manufacturing or screen display differences.
2.2. Pricing and Availability
- All prices are listed in **Canadian dollars (CAD)** unless otherwise stated.
- Prices are subject to change without prior notice.
- Product availability may be limited, and we reserve the right to discontinue products at any time.
2.3. Errors in Pricing or Description
- In the event of a pricing or typographical error, we reserve the right to cancel orders that include incorrect pricing or product descriptions.
---
3. Orders and Payment
3.1. Order Acceptance
- Placing an order on our website constitutes an offer to purchase.
- We reserve the right to accept or reject any order at our discretion.
- If your order is canceled after payment has been made, a full refund will be issued.
3.2. Payment Methods
- We accept major credit cards, debit cards and other payment methods listed at checkout.
- By providing payment details, you confirm that you are authorized to use the payment method.
3.3. Transaction Security
- All transactions are processed through a secure payment gateway.
- We do not store credit card details on our servers.
---
4. Shipping and Delivery
4.1. Shipping Policy
- We offer shipping within Canada only.
4.2. Delivery Timeframes
- Delivery times may vary based on location and shipping method selected.
- Delays caused by weather conditions, carrier disruptions, or customs clearance are beyond our control.
4.3. Lost or Damaged Shipments
- If a package is lost in transit, please contact us immediately.
- We are not responsible for lost or stolen packages once they have been marked as "delivered" by the carrier.
---
5. Returns and Refunds
5.1. Return Policy
- We do not offer returns on any of our products..
- If the product received is damaged, please contact us within 3 days through our website or email. Our customer support team will try their best to resolve at the earliest.
---
6. Privacy and Data Protection
6.1. Data Collection
- We do not collect any personal information or store payment method.
6.2. Use of Personal Information
- Personal data collected is used solely for order processing, customer service, and improving user experience.
- We do not sell or share personal information with third parties.
6.3. Security Measures
- We implement security measures to protect user data.
- However, we cannot guarantee complete security of data transmission over the internet.
---
7. Intellectual Property
7.1. Ownership
- All website content, including images, text, logos, and designs, is the exclusive property of Tropical Hues Inc.
7.2. Restrictions
- You may not reproduce, distribute, or use our content without express written permission.
---
8. Limitation of Liability
8.1. General Disclaimer
- Our website and products are provided "as is" without any warranties, express or implied.
8.2. Liability Limitations
- We are not liable for any **indirect, incidental, special, or consequential damages** resulting from the use of our website or products.
- Our maximum liability for any claim will not exceed the amount paid for the product in question.
---
9. Accessibility and Updates
9.1. Accessibility
- Our Terms and Conditions are easily accessible on our website.
- By using our website, you agree to these terms.
9.2. Updates to Terms
- We reserve the right to update these Terms and Conditions at any time.
- Continued use of the website after updates constitutes acceptance of the revised terms.
---
10. Governing Law
10.1. Jurisdiction
- These Terms and Conditions are governed by the laws of **Ontario, Canada**, and the federal laws of Canada.
10.2. Dispute Resolution
- Any disputes arising from these terms will be resolved in Ontario courts.
---
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Tropical Hues Inc
Toronto, ON
Canada.
tropicalhuesinc@gmail.com
(+1) 647 863 4954
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.